Verification details published below verify@recoveryagent.online
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An agency built against the industry's worst habits.

The recovery space is full of guarantees, urgency timers and fake testimonials. We built this agency on the opposite: written scope, honest limits and verifiable identity.

Mission· 01

What we exist to do

People who have just been hacked or scammed are the easiest targets for the next scam. Our mission is to be the calm, competent desk they reach first: structured intake, honest assessment, correct procedures — and a plain answer when the honest answer is "this is unlikely to be recovered."

We measure ourselves on qualified assessments delivered, response time, and whether clients leave safer than they arrived — not on promises made.

Scope· 02

What we do — and don't

We do: guided official recovery flows, evidence preparation, documentation, public-ledger tracing, dispute and complaint preparation, and referrals to law enforcement and regulators.

We don't: reverse blockchain transactions, override platform decisions, provide regulated financial or legal advice, or access any internal system at any platform, bank or exchange.

Incident triage and case analysis desk
Incident Triage & Operations Desk Independent Investigation & Dispute Escalation
Team· 03

Actual qualifications, on the record.

Placeholder profiles below — replace with your real team before launch. Verifiable credentials only.

A. Coordinator, Accounts Lead Trust & Safety
Department Lead · Accounts

A. Coordinator

8 years in platform trust & safety operations. Specialises in appeal documentation and business-access escalation.

B. Analyst, Financial Lead Fraud Investigator
Department Lead · Financial

B. Analyst

Former bank fraud-team investigator. Specialises in APP-fraud disputes, regulator reports and evidence packs for law enforcement.

C. Researcher, Editorial and Tools Threat Intelligence
Editorial & Tools

C. Researcher

Security educator. Maintains the tools directory and guide library; every article passes editorial review before publication.

Ecosystem· 04

Tech partnerships & agency collaboration.

Independent, yet integrated. We maintain established channels with enterprise platform trust & safety divisions and collaborate across international cybersecurity working groups.

Platform Alliances

Enterprise Tech Alliances

Operational escalation protocols across Microsoft Security, Google Cloud Identity, Meta Rights Manager, Cloudflare, AWS Abuse Desk, Cisco Talos and Telegram Security.

  • Standardized evidentiary dossiers
  • Verified trust & safety ticket paths
APWG & FIRST

APWG & FIRST Frameworks

Aligning with Anti-Phishing Working Group telemetry and Forum of Incident Response Teams (FIRST) incident response ethics and classifications.

  • Cross-border scam telemetry feed
  • Forensic chain-of-custody protocols
Banking & On-Chain

Banking & On-Chain Coalitions

Collaborating alongside Chainalysis & TRM Labs analytics ecosystems for multi-hop tracing, plus standardized APP fraud banking dispute packages.

  • Exchange compliance freeze notices
  • Ombudsman escalation compliance
Verification· 05

Business verification & independence.

01

Registered entity

Digital Recovery Agency Ltd · Company No. 00000000 · Registered jurisdiction placeholder — update before launch.

02

Independence & cooperation statement

We maintain technical cooperation, abuse reporting protocols, and threat intelligence exchange with enterprise platforms and security coalitions (including APWG and FIRST CSIRT networks), while remaining an independent, non-captive agency with zero hidden commercial bias.

03

Official channels

Website intake (https://recoveryagent.online) · WhatsApp Helpdesk +1 (555) 013-4477 · intake@recoveryagent.online. No other channels are ours.

04

Report an impersonator

If someone claims to be us and asks for passwords, codes, seed phrases or upfront crypto payments, email verify@recoveryagent.online immediately.

Policies· 06

Policies & escalation.

Privacy — what we collect and why+
We collect the minimum needed to assess and work a case: contact details, incident description and evidence you choose to share. Evidence is stored with restricted access, never sold, and deleted on request where legally possible. Full policy available on request.
Fees, refunds & terms+
Initial assessment is free. Paid work begins only after written scope and fees are agreed. If we cannot deliver the agreed scope, unused fees are refunded. Fees are never contingent on guaranteed outcomes, because outcomes are never guaranteed.
Complaints+
Email complaints@recoveryagent.online. Every complaint receives a written response within five working days. If unresolved, cases escalate to the agency director, then to the relevant jurisdiction's consumer-protection channel.
Escalation to authorities+
Where incidents involve crimes, we help you file with the appropriate fraud-reporting and law-enforcement channels, and we cooperate with lawful requests. We are not law enforcement and never claim to be.
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